Contents of August 1998 American Libraries
News Fronts
6 ALA
- Gallup Poll Shows 66% of Adults Are Library Users
- 1999 National Library Week to Feature Photo Contest
- Kids Pick the Best of the Web
- AASL Unveils Information Literacy Standards
- Chapter Report, by Christine Watkins
11 Washington
- FCC Votes to Scale Back E-Rate Program
- ALA Wins Delay in Copyright Bill
- Subcommittee Passes Filtering Requirement
- Senators Urge Placing CRS Reports on Web
- House Passes Database Collection Legislation
14 USA
- Jersey City Board Ignores Protests, Votes to Privatize
- South Dakota Tornado Demolishes Library
- Medina Director Resigns, Foes Quick to Take Credit
- Librarians Scarce at Book Expo America, by Gordon Flagg
- Canadian Library Association Checks Reality in Victoria, by Martin Dowding
- Medical Librarians Return to Philadelphia for Centennial, by Leonard Kniffel
- Special Librarians Do It Knowledgeably in Indianapolis, by George M. Eberhart
34 International
- Open Society Institute in Budapest Examines Role of Association, by Carol Erickson
- Caribbean Librarians Meet in Miami
- Global Reach
Features
44 Satan's Shelving: Urban Library Legends
BY STACEY HATHAWAY-BELL
Librarians possess a rich and varied body of orally transmitted tall tales.
50 Diversity Takes Children to a Friendly Family Place
BY SANDY FEINBERG and CARYN ROGOFF
Working with other agencies is the key to finding families who don't yet patronize the library but need what it offers.
53 Service Quality and Customer Satisfaction Do Matter
BY ELLEN ALTMAN and PETER HERNON
Assessing service quality is the first step in retaining customers in today's competitive environment.
56 Mom and Me: A Difference in Information Values
BY WAYNE WIEGAND
Has information studies theory taken librarians for a ride?
60 Changing of the Editorial Guard
She speaks softly, but for three decades Lillian Gerhardt, the tenacious editor of School Library Journal, has carried a big stick forged by integrity and a passion for the profession.
64 The OCLC Connection
Upon his retirement, K. Wayne Smith catalogs the record of his MARC on librarianship.
66 Creating a Muniversity
BY MELANIE LEVINSON
Palm Springs Public Library brokers education by offering real-time interactive courses.
70 ALA Thinks Globally, Acts Federally
The Association reaches around the world to give librarians a touch of Washington. Plus: Council and Executive Board reports.
100 Who Are These People?
BY MARY JO LYNCH
A new survey paints a portrait of public library trustees.
Departments
37 Money Matters
38 Reader Forum
39 ALA President's Message
"Restricting Internet Restrictions"
BY ANN K. SYMONS
40 Editorial
"Give Me a Break"
BY LEONARD KNIFFEL
58 On My Mind
"Lamenting Librarians' Linguistic Lapses"
BY KIRK DORAN
102 Currents
104 Internet Librarian
"Ultra-Cool Cybertools"
BY KAREN G. SCHNEIDER
106 Technically Speaking
108 Librarian's Library
109 Quick Bibs
"Stormy Weather"
BY BILL OTT
112 This Month
"100 Years Ago . . . "
BY WAYNE WIEGAND
113 Career Leads
135 Index to Advertisers
138 Will's World
"A New Pragmatism"
BY WILL MANLEY
|
