Managing Student Employees/Volunteers in Libraries

April 13–14, 2010
hosted by Judy Quist

Interested in learning how other libraries manage their student employees and volunteers? Whether you work in a public or academic setting, many libraries are dependent on part-time employees to support their public service desks and stacks maintenance. Join us for a discussion about the rewards and challenges that come from supervising a student/volunteer workforce. We'll look at communication techniques, recognition programs, disciplinary strategies, and more. Bring your success stories, as well as any questions you have about how you could improve your system of managing these valuable members of our workforce.

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Judy Quist is Assistant Loan Department Manager and Stacks Supervisor at the University of New Hampshire Dimond Library in Durham. She helps lead the hiring, training, scheduling and supervising of 60+ work-study students who split their 10-hour work week between assisting patrons at public service desks and maintaining the collections in the library stacks. She is one of the founders of the “Loan Bonus Bucks” recognition program for their student workforce. Judy also acts as co-chair for the Dimond Library's Staff Development Committee and sits on the Professional, Administrative and Technical Staff Council, which provides a voice for staff manager concerns to the University President. She holds a Master of Nonprofit Management degree from Regis University in Colorado.

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