Friday, January 23, 2009

9:00 am to 5:00 pm

LLAMA Members $195; ALA Members $245; Non-Members $345; Students/Retired $95

Projects can finish on time, under budget, at the level of quality you desire and with everyone still speaking.  An effective planning process can ensure improvement in the management of special projects, ongoing multiple projects and even personal time.  Project failure can be used as a diagnostic tool for identifying personnel, budget, policy and communications issues that affect your institution every day.  Become more resourceful and effective at creating and applying sustainable and realistic “fixes”, including setting benchmarks, negotiating workplace roles and responsibilities, creating “transparent” communication tools, “chunking down” multiple tasks and creating shared priorities.  Participants will learn how to identify and address the basis causes of project failures and successes involving management of personnel and resources, and correct underlying problems in existing projects.

Who Should Attend

Decision-makers, frontline supervisors, managers, support staff—anyone who implements projects of wants to improve their own project management skills.

Instructor:  Pat Wagner, Pattern Research, Inc.

Friday, January 23, 2009

9:30 am to 4:00 pm

LLAMA Members $235; ALA Members $285; Non-Members $385; Student/Retired $135

Effective leaders in today’s libraries require an increasingly broad range of communications skills in order to meet the challenges of a rapidly changing profession.  Participants in this institute will focus on library leadership as an essential core value for all who work in libraries.  They will develop and practice effective communication skills, both verbal and non-verbal, that are necessities for developing an organizational vision, and advocating for that vision.  Participants will learn the essential tools to:

• Identify best communication practices for leadership including interpersonal communication, group dynamics, negotiation and conflict resolution;
• Understand, and build their own unique and successful leadership communication styles;
• Understand, and work with the communication styles of others.

Who Should Attend

Current and aspiring library leaders, managers and administrators